Privacy Policy
Effective Date: November 1, 2025
Last Updated: November 1, 2025
Company Name: EKomm Collective, LLC
Business Address: 500 W 5th Street Ste. 800-1128
Website: www.EKommCollective.org
Contact Email: Operations@EkommCollective.org
1. Introduction
EKomm Collective LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, and share information from customers, clients, and visitors who engage with our e-commerce platforms and brand management services.
By visiting our website, making a purchase, or using our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect information from you in several ways depending on how you interact with EKomm Collective:
A. For Online Shoppers (Shopify Storefront)
· Personal Information: Name, billing and shipping address, email, phone number, and payment information.
· Order Information: Purchase history, product preferences, and delivery details.
· Device and Usage Information: IP address, browser type, device ID, and browsing activity via cookies and analytics tools.
B. For Clients and Business Partners (Brand Management and On-line Services)
· Business and Contact Details: Company name, professional title, phone number, email, and business address.
· Project and Transaction Data: Service agreements, invoices, communications, and related records.
C. Automatically Collected Information
When you visit our site, we automatically collect certain non-identifiable information such as:
· Browser type, pages visited, and referring websites
· Time spent on site and interactions
· Cookies and tracking pixels for analytics and marketing purposes
3. How We Use Your Information
We use the information we collect to:
· Process and fulfill product orders
· Provide brand management or consulting services
· Communicate with you about purchases, projects, or inquiries
· Send promotional and marketing communications (only if you opt in)
· Improve our website experience and business operations
· Prevent fraudulent transactions and ensure account security
· Comply with applicable laws and regulations
No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Information
We do not sell or rent personal information.
We may share information only as necessary with:
· Trusted Service Providers: Payment processors (e.g., Shopify Payments, PayPal, Stripe), shipping providers, marketing platforms, or analytics tools that help operate our business.
· Business Partners: When collaborating on brand or media projects with your consent.
· Legal or Regulatory Authorities: When required by law, court order, or government request.
· Business Transfers: In the event of a merger, acquisition, or sale of assets.
All partners are required to maintain strict confidentiality and data protection standards.
5. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to enhance user experience, remember preferences, and measure site performance.
You can disable cookies through your browser settings, but some website features may not function properly.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
6. Data Retention
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
7. Data Security
We use secure servers, encryption, and other safeguards to protect your personal data.
While no system is 100% secure, we continuously review our security protocols to reduce risks of unauthorized access or disclosure.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
· Access or request a copy of your personal data
· Request correction or deletion of your information
· Opt out of marketing communications
· Withdraw consent for data processing (where applicable)
To exercise these rights, contact us at Operations@EKommCollective.org
9. Children’s Privacy
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at Operations@ekommcollective.org
10. Updates or Amendments to This Privacy Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the Effective Date above. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
11. Contact Us
If you have any questions about this Privacy Policy, your data, or how we handle information, please contact:
EKomm Collective, LLC
Email: Operations@EKommCollective.org
Mailing Address: 500 W 5th Street Ste. 800 1128, Winston Salem, NC 27101
Website: www.EKommCollective.org